Good Customer Service… where has it gone?

Where has good customer service gone? Try to contact a company to purchase their products… all  you get is “press one, two, or three”, then you’re on hold for the next available operator… but your wait time is 45 minutes. However, you can leave a voice mail message and someone will get back to you. The best line is that “your business is important to us”. How important exactly? Evidently we need them more than they need us.

We at Sweet Services believe good ole’ fashion customer service is the back bone of any successful company. It is the lifeblood of our business. We can offer promotions and slash prices to attract customers, but the bottom line is without offering good customer service we wouldn’t have all the loyal repeat customers whom which we have formed lasting relationships.  A huge “thank you” to all of our customers for their support! We promise never to change our approach to customer service!