In compliance with the FDA (Food and Drug Administration) policies due to candy being a perishable item. SweetServices.com does not accept any returns on candy products. ALL EDIBLE FOOD PRODUCTS may NOT be returned unless incorrect items were shipped. We do not accept returns for products that are not broken or delivered incorrectly. Customers will be responsible for the shipping costs for any product returned without prior authorization by SweetServices.com. Sweet Sevices strives to list all product descriptions as accurately as possible to ensure that you receive the correct product that you are purchasing. If you have any questions regarding a product please contact a customer service representative by email at info@sweetservices.com or call 800-322-6391 between 9am and 3pm Monday thru Friday. If you receive the incorrect product or the item is damaged contact us immediately. The sooner you let us know about the problem the quicker we can get the issue resolved. We will either issue a refund or replace the item at no extra charge. We cannot accept returns due to customer error or dislike of the product received. |